CALL FOR PAPERS
The Business and Management Quarterly Review (BMQR) (e-journal) strives to comply with highest research standards and scientific/research/practice journals' qualities. The BMQR welcomes contributors from an empirical and/or conceptual point of view that are solicited that address these issues (but are not limited);
Art and Design Management
Town Planning Management
Broadcasting and Media Operations
Business Information Technology
Computer Science Studies
Hotel & Travel Management
Finance and Risk Management
Insurance & Takaful Operations
Islamic Business/Muamalat/Islamic Banking Operations
Halal Business and Management
Small & Medium Enterprise Operations
Human Resource Management
Total Quality Management
Transport and Logistics Operations
Any other interdisciplinary research relevant to business, management, computer science, transport and logistics, occupational safety and health, humanities and quality of life
Acceptance rate: 15%
Business and Management Quarterly Review (BMQR) is indexed and abstracted in: Cabell's Directory (Management), Ulrichs, Scirus, Danish Register of Scientific Journals, Norwegian Register of Scientific Journals and Google
Target Market (for both authors and readers):
Management academics, researchers and professionals worldwide
Business owners and managers
CEOs' president or chairmen
Managing directors and executives
Call for reviewers
Papers should be submitted via firstname.lastname@example.org
As a guide:
1. Articles should be between 4000-6000 words in length
2. A title of not more than ten words should provided
3. A brief autobiographical note should be supplied including:
Full name, affiliation, email address, full international contact details, and brief professional biography
4. Maximum length is 200 words in total. In addition provide up to five keywords which encapsulate the principal topics of the paper and categorize your paper under one of these classifications:
Research paper, technical paper, conceptual paper, literature paper, and general view.
5. Tables should be typed and included as part of the manuscript. They should not be submitted as graphic elements. 6. References to other publications must be in Harvard style and carefully checked for completeness, accuracy and consistency.
You should cite publications in the text: (Noraini, 2008) using the first named authors' name or (Noraini and Ahmad, 2009) citing both names of two, or (Noraini et al., 2009) where there are three or more authors. At the end of the paper a reference list in alphabetical order should be supplied:
For books, e.g. Zakaria, H. (2009), Business Management, University Publication Centre, Selangor.
For journals, e.g. Zakaria, H. and Karem, A. (2007), "Intranet usage in port industry", Business & Management Quarterly Review, Vol. 12 No. 3, pp. 67-88.
Papers are initially reviewed by the editors to make sure they meet journal's scope, they will be sent our for blind review process. Although we strive to provide the review result as soon as possible, it might normally take up to 3-6 months for the review.
There is no submission fee charged
Copyright (c) 2010 by Community of Research (CoRe)-Management Science (MS) and Faculty of Business Management, Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission, in writing, from the publisher.
Business & Management Quarterly Review (BMQR) is jointly published by Community of Research (CoRe)-Management Science (MS) and Faculty of Business Management (FBM), Universiti Teknologi MARA, 40450 Shah Alam, Selangor, Malaysia.
The views and opinion expressed therein and those of the individual authors and the publication of these statements in the Business & Management Quarterly Review (BMQR) do not imply endorsement by the publisher or the editorial staff
Monday, August 16, 2010
By: Mohd Sazili Shahibi, Universiti Teknologi MARA, Malaysia
Zaitun Abu Bakar, Jazan University, Saudi Arabia
The purpose of this paper is to identify the elements of trust in e-commerce interactions and how far the element of trust has influence a business transactions electronically. A survey was conducted on Information System Personnel in Selangor State government office. The result revealed policy clearly stated on the website has been identified by the researcher as a dominant element to the Internet user to trust a certain website. 69.4 percent of the respondents considered the element of return policy in e-commerce website as significant and a core trust element in e-commerce applications.
Keywords: Trust, e-commerce, interaction
Article 2: MEASURING AND EVALUATING TECHNICAL EFFICIENCY OF A LIBYAN CONSTRUCTION COMPANIES THROUGH DATA ENVELOPMENT ANALYSIS, pp. 8-21
By: Abdullah Ahmad A Eltaief, Libya and Universiti Teknologi MARA Shah Alam Malaysia
Saadiah Mohamad and Badrul Hisham Kamaruddin, Universiti Teknologi MARA Shah Alam, Malaysia
This paper attempts to investigate this claim through measuring the technical efficiency for 26 companies surveyed in 1995-2005 in Libyan construction industry. In measuring technical efficiency data envelopment analysis (DEA) will be adopted. Further, this paper looks at determine the level of technical efficiency where as the input variables comprise assets, equity and number of employees. The output variables used were revenue and profit. The results from this study show that the majority of the Libya companies are operating inefficiency. The overall (pooled) technical efficiency (TE) estimate was 0.807. Whereas 69 percent of the firms were operate above the average, and 31 percent below it. Only 2 firms scored full efficiency (TE = 1.00) while 24 others were inefficient. Detailed analysis showed that majority of firms suffer over employment of workers, overstatement of assets and equity and using obsolete technology. The results also showed that larger firms are more efficient than the smaller firms, and technical efficiency is not a consequence of firm’s age, and that change of government policy has a strong effect on technical efficiency. That is, after the government implemented the open door policy, technical efficiency scores gradually increase.
Keywords: Libya, technical efficiency, data envelopment analysis, construction firms, scale of production, optimal.
Article 3: CREDIT GUARANTEE CORPORATION(CGC)MALAYSIA BERHAD OPERATIONS:AN EXTENDING CREDIT GUARANTEE TO MALAYSIAN SMEs, pp. 22-33
By: Amirul Afif Muhamat and Hardi Emrie Rosly, Universiti Teknologi MARA, Shah Alam, Malaysia
The purpose of this paper is to evaluate the operations of CGC’s Islamic and conventional guarantee scheme. The findings suggested that the performance of the Islamic guarantee scheme has not performed as expected and has not been as competitive as the conventional guarantee scheme. This paper provides insights into the implementation of Islamic guarantee scheme in Malaysia, which can be a source of reference for other organizations or countries in formulating the similar concept of guarantee. Moreover, this paper is one of its kinds in evaluating and investigating the process of Islamic guarantee scheme.
Keywords: Islamic finance, credit guarantee, Credit Guarantee Corporation, SMEs
Article 4: PORTFOLIO CAPITAL INVESTMENT IN MALAYSIA: A CONCEPTUAL STUDY, pp. 34-59
By: Irfah Najihah Basir Malan, Universiti Teknologi MARA, Shah Alam, Malaysia
The main objective of this paper is to highlight a conceptual understanding on the portfolio capital investment in Malaysia. It constitutes an overview of features, facts and figures over the financial account in the Malaysia balance of payment, Malaysia external trade, heightened exposure to mobile capital flows, total of portfolio capital inflow by country, total portfolio investment by country, the net inflow of portfolio capital investment in total and from four major countries and currency exchange rate of major portfolio capital investment by country. The findings of the paper show that the trends of portfolio capital investment are on uptrend after Asian crisis. Asian crisis had brought terrible effects to Malaysia especially during Asian crisis. But the situation become well after Asian crisis.
Keywords: Portfolio capital, investment, Asian crisis, Malaysia.
Article 5: THE EFFECT OF CORPORATE IMAGE, CUSTOMER PERCEIVED VALUE, RELATIONSHIP QUALITY AND SWITCHING INTENTION AMONG ISLAMIC BANKING CUSTOMERS IN MALAYSIA, pp. 60-74
By: Nor Hashima Hashim, Universiti Teknologi MARA, Shah Alam, Malaysia
Sharifah Latifah Syed A.Kadir, Universiti Malaya, Malaysia
Considerable attention is now given to the concept of relationships between service providers and their customers due to the rapid changing marketing environment and in particular the retail banking sector. The switching behavior phenomena are worth investigating because by assessing switching intentions service providers can implement defensive or offensive marketing strategies for their customers. This study develops and empirically tests for examination of the relationships among corporate image, customer perceived value, relationship quality and switching intention in an Islamic retail banking context. The model is tested using structural equation modeling analysis approach. The conceptual model allows Islamic banking service providers to determine which among the two factors impact switching intention, enabling Islamic service providers to determine appropriate strategies to reduce defection among their bank customers.
Keywords: Islamic banking, customer perceived value, service quality, relationship quality, switching intention