Vol.4, Issue 3&4, 2013

Article 1: Exploring students' complaints behaviour for telecommunication industry in Malaysia
By:  H. Syahmi, S. Daleela and A. Khamisah, Universiti Teknologi MARA, Perak, Malaysia

Article 2: Relationship principal-agent or principal-principal conflicts and Islamic banks' performances
By: Azilawati Banchit, Universiti Teknologi MARA, Malaysia, Zakaria Boulanouar, University of Umm Al Qura, Saudi Arabia, Nirosha Hewa Wellalage and Sazali Zainal Abidin, University of Waikato, New Zealand

Article 3: Effects of human resource management practices on organizational performance: An empirical study of oil and gas industry in Malaysia
By: Yashar Shams, Multimedia University/Iran, Leila Radmand, Universiti Teknologi MARA/Iran and Yasser Batoie, Multimedia University/Iran

Article 4: Reflecting customers' innovativeness nd intention to adopt Islamic banking in Nigeria
By: Ahmad Muhammad Gumel, Universiti Utara Malaysia/Nigeria and Mohammad Azmi Othman, Universiti Utara Malaysia

Article 5: The effect of overeducation on multiple job satisfaction towards enhancing individuals; well-being in Malaysia
By: Zainizam Zakariya, Sultan Idris Education University, Malaysia and Harminder Battu, University of Aberdeen, United Kingdom

Article 6: Influence of adopting Amazon cloud computing services in e-commerce in small and medium organization, Malaysia
By: Alireza Passari, Asia Pacific University College of Technology and Innovation, Malaysia/Iran, Leila Radmand, Universiti Teknologi MARA/Iran and Yasser Batoie, Multimedia University/Iran

Article 7:  Factors influencing the usage of E-procurement among contractor companies in Malaysia
By: Norzaidi Mohd Daud, Nurliyana Mohammad, Arlina Erwany Azmi, and Intan Salwani Mohamed, Universiti Teknologi MARA, Malaysia